How do I open a Lockbox
eKEY on Android and iOS via Bluetooth:
- Open eKEY app.
- Tap on Obtain Key (if a CBS Code is being prompted and the key is not an Affiliate key, the “Enable CBS” function can be unchecked in the eKEY Settings)
- Type in PIN code. The phone will start searching “Turn on fob or iBox BT”...
- Push up on the key container of the lockbox. The phone will start communicating with the lockbox. Once it is complete it will say "Successful".
- Push up on the key container to release it.
How do I find my shackle codes
- Open the Supra eKEY app on your phone.
- Tap on the MY KEYBOXES icon.
- Tap on the Keybox serial number in question.
- Tap on the PROGRAM KEYBOX heading.
- You will see the shackle code about halfway down your screen.
How do I customize the lockbox settings
You can program listings for your lockbox right in the Supra eKEY app the way you and your seller want to use it. As long as you are with your lockbox, you can program it with these easy steps.
- Open the Supra eKEY app on your phone.
- Tap on the MY KEYBOXES icon.
- Tap on the Keybox serial number in question.
- Tap on the PROGRAM KEYBOX heading.
- From this screen you can change the followinga.Shackle codeb.CBS code/requirementc.Keybox access hours
- When finished editing tap the PROGRAM button.
- Enter the 4-digit shackle code (previous code of shackle code is being changed)
- Press up on the bottom of the lockbox to power the lockbox on.
- Wait for the message Success to appear. Your lockbox has now been reprogrammed.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article